User and API Documentation Tools for Technical Teams
HelpGuides is a documentation platform for creating user help, API docs, knowledge base articles, and more - all in a robust, easy-to-use platform.
HelpGuides is a documentation platform for creating user help, API docs, knowledge base articles, and more - all in a robust, easy-to-use platform.
HelpGuides streamlines the creation of clear, structured documentation that’s instantly usable by humans and AI. From onboarding guides to API references, your technical knowledge becomes searchable, consistent, and ready to integrate with chatbots, virtual assistants, and future generative AI workflows.
Traditional documentation systems aren’t optimized for AI. An AI-ready platform structures content so large language models (LLMs) can easily parse and use it.
By aligning with standards from OpenAI, Google, and Microsoft, your content stays compatible with evolving AI ecosystems and future integrations.
Structured, semantically rich content enables more accurate and contextual responses—whether powering your own GPT or improving user-facing search.
Feed AI assistants reliable, well-formatted knowledge—reducing support tickets and delivering instant help to users and staff.
Both search engine indexing and AI model visibility—helps your content reach users and systems alike.
Robust analytics to track which topics are read most, how users interact with answers, and where content needs improvement.
Enable your customers to support themselves and find the knowledge they need to solve the problems they have.
HelpGuides is designed with modern user experience in mind. It's designed to be mobile-friendly and optimized to perform.
Well-structured and semantic HTML that makes it easy for search platforms like Google and Bing to find and quickly index your content.
Support for emerging standards like llms.txt, ai.txt along with crawlable markdown versions and auto-generated LD+JSON.
Create and update content with ease using our intuitive, distraction-free editor. No complex setup—just a streamlined writing environment built for teams and contributors of all skill levels.
Quickly write, edit or publish content without getting overwhelmed with buttons and choices.
A publishing process that makes it simple to know what's publicly published and what content you are still working on. Rollback to a previous revision at any time.
HelpGuides intelligently surfaces your most valuable help content so it’s easily discovered by users—and AI. Whether it's documentation, tutorials, or FAQs, we ensure the right answers are found fast, when they matter most.
Search from anywhere and quickly navigate to related content. Just press ctrl-/ from anywhere to find what you need.
All searches are logged, along with the articles viewed and even searches that are not helpful.
Understand what content performs best and what needs improvement. With built-in analytics, you can track views, engagement, and freshness across your entire documentation.
Get real-time insights on what articles people are searching for, what's helpful and what's not helpful. Easily adjust your content strategy accordingly.
Track metrics on the age or staleness of your content. Set dates to have team members review content that is going stale.
Pages load instantly. No bloat, no lag—just clean HTML and optimized delivery for readers and machines.
Match your docs to your brand with logos, colors, and custom domains. Clean out-of-the-box, powerful when extended.
Tags, categories, and a powerful search engine make it easy to manage hundreds of articles without chaos.
Multiple authors, drafts, approvals, and versioning—collaborate without confusion or content sprawl.
No-code interface for editors. Powerful APIs and Markdown export for developers.
Capture real-time user feedback on every article to continuously improve content quality.
HelpGuides delivers unparalleled performance and scalability for your knowledge base needs.
1 User
1 Project
100 Articles
30 days of Reporting History
Roles / Permissions
API Access
Custom Domain
3 Users
1 Project
500 Articles
180 days of Reporting History
Roles & Permissions
API Access
Custom Domain
10 Users
5 Projects
3,000 Articles
365 days of Reporting History
Roles & Permissions
API Access
Custom Domain
Unlimited Users
Unlimited Projects
Unlimited Articles
365 days of Reporting History
Roles & Permissions
API Access
Custom Domain
Upgrade the number of users, project, reporting and more. The Enteprise Plan includes advanced features such as Single Sign On (SSO), additional reporting capabilities, and more. Contact us for details.
HelpGuides is a documentation platform for creating user help, API docs, knowledge base articles, and more - all in a robust, easy-to-use platform.
Yes! We started HelpGuides because customers told us about their need for documentation and knowledge management tools centered that are AI-friendly.
Yes! Any article published in HelpGuides is publicly accessible as a Markdown URL as well. Markdown is a format that many platforms consume more efficiently than HTML.
Yes! Whenever you publish an update to an article a version of the previous article is saved.
Yes! You can edit and save published articles as a working copy. The working copy can then be promoted to the published version.
Yes! You can try HelpGuides for 30-days for free. No credit card is required and you can upgrade at any time.
Yes! HelpGuides can auto-genereate your LLMS.txt file based on you simply identifying which content in your site is most important.
No, a CMS is typically for creating marketing or designed web sites and applications. HelpGuides is focused on knowledge articles and help documentation.
Absolutely! In fact we support both public and extensive, secure APIs for managing everything in the platform.
If you have any questions or problems with our service, simply click the contact us link on any page's footer.